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Frequently Asked Questions

Need help? Here are some frequently asked questions.

What is Velenox?

Velenox is not a banking institution and therefore we do not offer credit cards or loans. In fact, we offer information on the financial products that best suit you, and the Velenox team is ready to serve you in the best possible way, so daily emails are sent with content that matches your interest.

How do we ensure the accuracy of our website?

Velenox analyzes financial products using official sources such as websites and blogs of institutions. Our goal is to provide calm and simple information, without pretending to mislead our user, we always recommend the official website to make the request, ensuring the security of your data, our community is everywhere, our information is free and quality, our team will always be ready to help you.
We do not charge for our services and we have no links with financial institutions. We are here to make your financial life easier and better, count on us!

How is the information passed to Velenox treated?

All information you provide on the Velenox portal is stored using rigorous security protocols and international standards. This includes encryption of data from the moment you enter it into your browser, all the way through to its storage on our servers. In addition, all of this is actively audited and monitored to prevent any unauthorized access attempts or other threats.

In addition, we strictly comply with the provisions of the Personal Data Protection Act (PDPA).

Is it free to use Velenox services and tools?

Yes! All recommendations are distributed free of charge, Velenox does not contain any paid content, we are just an information service.

Why is Velenox requesting my name and email address?"

We want our readers to be aware of all the financial recommendations, it is very important that you are connected to our system to be always up to date with the best financial advice.

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DISCLAIMER

This platform does not partake in financial transactions of any nature or amount. Our primary objective is to serve as a conduit of information, delivering comprehensive and pertinent content to the broader public, particularly those frequently marginalized by mainstream banking services and major corporate entities. The information disseminated through this site is meticulously researched, ensuring reliability and independence, thus empowering our audience with trustworthy knowledge.

We pride ourselves on providing valuable insights and resources that cater to individuals who often find themselves underserved or overlooked by traditional financial institutions. Our commitment to maintaining the highest standards of information integrity and impartiality is unwavering.

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